For those that knows me, I’ve been praising Amazon for a long time and have been a long time shopper. Being the #1 online retailers, their customer service is unmatched by any standards or anyone.
Below is a prime example regarding a $5 drop 2 weeks after my purchase.
Thanks for writing to us about the recent price change on “Transformers (Two-Disc Special Edition) [Blu-ray].” I recognize you have a choice of retailers and appreciate that you prefer to order from us. Unfortunately, we do not have a post-order price guarantee.
I’ve reviewed your order and see that the price change was significant and you just received this item from us. Under the circumstances, I’ll make a one-time exception for you and issue a refund for the price difference in the amount of $5.00.
Please understand that I’m issuing this refund because of the exceptional circumstances, and I’m doing this for you against our standard policy.
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